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Privacy Policy
Last updated: May 2025
AasPass ("we", "our", or "us") is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights regarding your data.
1. Information We Collect
When you use AasPass through WhatsApp, we collect:
- WhatsApp phone number — used to identify you and send you messages
- Display name — your WhatsApp profile name, used to personalise your experience
- Location data — your current location, airport pickup point and drop-off destination, used to find nearby matches
- Messages sent to the bot — stored to process your requests and improve the service
2. How We Use Your Information
- To match you with nearby passengers heading to similar drop-off destinations
- To send you match notifications and updates via WhatsApp
- To improve the matching algorithm and service quality
- To handle support requests when you report an issue
3. Information Sharing
We share limited information only when a match is confirmed:
- Your WhatsApp number is shared with your matched co-passenger so you can coordinate
- Your drop location (coordinates or area name) is shared with your matched co-passenger
We do not sell, rent, or share your data with third parties for marketing purposes.
4. Data Storage
Your data is stored securely in our database hosted on Supabase (PostgreSQL). We retain your profile and trip data for service continuity. Conversation logs may be retained for up to 90 days for debugging and improvement purposes.
5. Third-Party Services
AasPass uses the following third-party services to operate:
- Meta / WhatsApp Cloud API — to send and receive WhatsApp messages
- Supabase — secure database hosting
- Railway — server hosting and deployment
- OpenCage — reverse geocoding (converting GPS coordinates to area names)
Each of these services has their own privacy policy and data handling practices.
6. Your Rights
You have the right to:
- Delete your data — send "STOP" to AasPass on WhatsApp to deactivate your account. To request complete data deletion, contact us below.
- Access your data — send "STATUS" to AasPass on WhatsApp to see your current profile and trip information
- Opt out — send "STOP" at any time to stop receiving messages
7. Location Data
Location is only collected when you explicitly share it through WhatsApp's location sharing feature. We use your current location to confirm you are at a supported airport, and your drop-off location to find passengers heading to nearby destinations. Location data is not shared with third parties beyond your matched co-passenger's drop area.
8. Children's Privacy
AasPass is not intended for users under the age of 18. We do not knowingly collect data from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of AasPass after changes constitutes acceptance of the updated policy.
10. Contact Us
For privacy-related questions or data deletion requests, contact us on WhatsApp:
wa.me/919000206912